COVID-19 Guidance and Support

The CRP team are hard at work and quickly flexing many of our delivery projects to support the most pressing needs in response to the COVID-19 outbreak. Find out what help is available for businesses and communities, links to official government resources, and key updates from CRP’s projects supporting those in need.

Latest News and Support

Which businesses deliver in your area?

From food deliveries and couriers, to cleaning services and maintenance – search the CRP Clean Air Villages Directory to see businesses delivering near you, and a full list of London cargo bike courier contact details.

Clean Air Walking Route Finder

Heading outside for your daily dose of exercise? See our journey planner to help identify low pollution walking and cycling routes in London.

[social_board id=”5634″ type=”carousel”]


Government’s Coronavirus support website

NHS Advice

Travel advice

Federation of Small Businesses Advice

HMRC Advice on Expenses

Gov FAQs

Because I’m a Londoner campaign materials 

Analysis of Shopper Concerns as re-opening of UK retail post COVID Report, Springboard

High Streets Task Force webinars

The GLA are developing new data and evidence to support high street growth, appointing Hatch Regeneris to analyse the cost and benefits of extending high street opening hours and are currently testing this with London local authorities. Please keep updated here for more information:

GLA Culture at Risk resources

CRP Healthy Greening in Central London Report

CRP Sustainable Urban Markets Action Plan

The Business Support Helpline number in England has changed to FREEPHONE 0800 998 1098. The helpline provides free, impartial business support and signposting services to businesses in England – which currently includes business advice on Covid-19.

London Growth Hub – Book a free appointment with a business or construction adviser to support your business through COVID-19.

Best practises for local businesses still trading

Code of practice for the commercial property sector

Safer Business Network
Guidance for empty commercial premisses: Poster / Advice

British Retail Consortium – recommendations for retailers to consider when preparing to re-open

High Streets & Town Centres: Good Growth by Design 

Fitzrovia Partnership: Reactive Recover Revive guide to get back to work safely

Institute of Couriers – Coronavirus key updates

GLA Culture at Risk resources

Government outlines support for pubs, cafes and restaurants

Health and Wellbeing

Good Thinking provides digital mental wellbeing support for London. The service promotes self-care for common mental health conditions, including anxiety, low mood, sleeping difficulties and stress.

Financial Support

Citizens Advice offers free, confidential information and advice on your rights, including information about benefits, money and work.

You can call them on:

  • 03444 111 444 (Adviceline)
  • 03444 111 445 (Text relay)

Or visit these pages on the Citizens Advice website:

Travel and Transport

TfL Bus Updates as schools return after the summer.

TfL Active Travel Toolkit – released on 26th August 2020

TfL has published its Streetspace for London plan to help people to travel while maintaining safety and sustainability. Its message is that public transport should be avoided wherever possible. TFL is also advising travellers to use face coverings to stop the transmission of Covid-19. Read TFL’s press release here.

Cross River Partnership’s Walking Tube Report from July 2018 is still available to support Boroughs and BIDs in increasing active travel through safer walkways and better cycling routes.

As per government guidance, events listed in the Thames Path calendar between now and October have been cancelled or postponed to later in the year. From 11th July, government advice is that you can participate in team and other grassroots sports, where the sports governing body has issued guidance on how to do so safely. More information here.

Further Support

Please do not hesitate to get in touch with us if you require any specific guidance or advice during this time.

Susannah Wilks – Director at Cross River Partnership

General enquiries