Smarter Greener Logistics

Smarter Greener Logistics

Active Dates: July 2023 - March 2025
Project Summary: A Defra funded project that aims to minimise the impact of freight on noise, air quality, traffic and pavement space in London.
Number of Project Partners: 24
Lead Borough: Westminster City Council
CRP Project Lead: Fiona Coull

The Defra-funded Smarter Greener Logistics (SGL) programme formed part of CRP’s wider activities to encourage sustainable logistics across London. This includes the development of rail freight and walking freight initiatives, helping to improve London’s air quality and supporting CRP’s vision to make London the best place for people, businesses and visitors to thrive.

The programme was delivered in collaboration with 24 partners, with initiatives being delivered under 9 Key Workstreams: 

  1. Waterloo Freight Hub – this workstream involved the delivery of a freight hub using underutilised space in Waterloo Station’s undercroft.
  2. Urban Logistics Hubs – this involved supporting the development of urban logistics hubs across SGL partners locations
  3. Kerbside Management – this workstream involved the delivery of a Kerbside Management trial that enabled SGL partners to trial the use of Virtual Loading Bay technology
  4. Click & Collect and Parcel Lockers – this involved supporting the roll out of parcel lockers in SGL Partner locations.
  5. Fleet Electrification – this aimed to support local authorities and businesses with their transition to electric vehicles
  6. Cargo Bikes and Walking Freight – this involved delivering several cargo bike schemes in SGL partner locations and completing the London Light Freight Walking Trial
  7. Logistics Sector Support – this workstream aimed to support the logistics sector through the development of knowledge sharing opportunities as well as through various tools and studies.
  8. Monitoring – this workstream focussed on monitoring the impact of SGL schemes as well as providing additional monitoring support to SGL partner schemes that support sustainable freight
  9. Project Wide Interventions – this workstream involved supporting the development of river freight into central London.

Key deliverables from the project include:  

The programme was extremely successful and exceeded its emissions savings targets, leading to savings of:

  • 23,461.59kg of CO2
  • 38.93kg of NOx!

A key achievement of the programme was the launch of the Waterloo Freight Hub. This pioneering 6-month trial transformed an existing underutilised arch within the undercroft of Waterloo Station into a logistics hub, providing capacity for sustainable last-mile logistics courier, Delivery Mates, to receive, sort, and distribute parcels from the hub across London via electrically assisted cargo bikes. Insights from the 6-month trial reveal nearly 2,000 parcels being delivered per week, with up to 10 electrically assisted cargo bikes each travelling over 10km a day, generating emissions savings of over 4,000kg of CO2 throughout the trial duration. The trial represents a critical proof of concept to support the development of a much larger, multi-operator, and multi-modal sustainable freight hub, where middle mile deliveries into Waterloo Station are made by rail, road and river.  

Visit the Waterloo Freight Hub project page here for more information.  

Through SGL, CRP also worked in collaboration with Grid Smarter Cities, City of London Corporation, London Borough of Camden, London Borough of Lambeth, London Borough of Richmond and Transport for London to deliver the SGL Kerbside Management Trial. The trial aimed to provide local authorities, businesses and operators with the opportunity to test Virtual Loading Bays (VLBs) as a kerbside management technology and understand the operational and air quality impacts. A network of 8 VLBs was developed at locations across London, and findings from the trial can be found in our in-depth SGL Unpacked report here.  

CRP also developed several resources including case studies, pier information sheets, monitoring reports and leaflets to share learnings from the programme. Resources can be accessed via the Useful Links section below.  

For further information on Smarter Greener Logistics, please contact CRP Senior Programme Manager Fiona Coull

Project Partners

Westminster City Council City of London Corporation London Borough of Camden London Borough of Ealing London Borough of Hackney London Borough of Hammersmith and Fulham London Borough of Islington London Borough of Lambeth London Borough of Merton London Borough of Richmond upon Thames London Borough of Southwark London Borough of Tower Hamlets London Borough of Wandsworth Defra Port of London Authority Transport for London Believ Better Bankside Eco Fleet EMSOL Fleet Street Quarter Great British Railways Transition Team Grid Smarter Cities Zedify

Useful Downloads & Links

Smarter Greener Logistics Press Release
Smarter Greener Logistics Partner Map
Cross River Partnership Launches Smarter Greener Logistics at Somerset House
CRP London Freight Flows Study – Full Report
CRP London Freight Flows Study – Executive Summary
Press Release: Waterloo Freight Hub 6-Month Trial Launch
SGL Express: Wandsworth Micro Logistics Hub Trial
SGL Express: Courier Fair
SGL Express: City of London Virtual Loading Bay Trial
SGL Express: Air Quality & Noise Monitoring on Wandle Way
SGL Express: Parcel Locker Installations and Requirements
SGL Express: City Soil Lab
SGL Express: Supporting a Cargo Bike Solution in Dalston Square
SGL Express: The First Step Towards a Multi-Modal Waterloo Freight Hub
SGL Express: Traffic Filter Integration with Kerbside Management Technology in Lambeth
SGL Express: Traffic Monitoring Helps Assess Impact of Cycleway
SGL Unpacked: Kerbside Management Trial
SGL Unpacked: The London Light Freight Walking Trial
SGL Unpacked: Pimlico Micro Logistics Hub Trial
SGL Piers for Freight: Bankside Pier
SGL Piers for Freight: Battersea Power Station Pier
SGL Pier for Freight: Chelsea Harbour Pier
SGL Piers for Freight: Festival Pier
SGL Piers for Freight: Tower Bridge Quay
Southwark Parcel Locker Report
Chelsea Harbour Parcel Locker Report
Wandle Way Air Quality Analysis Report 2024
Installing Infrastructure to Support Micro Logistics
Developing a hub in the Southside Shopping Centre
Urban Logistics Hub Map
Discover potential and existing sites for Urban Logistics Hubs.
CRP's Thames Directory
An interactive web tool to facilitate delivering goods via the River Thames. June 2023
Waterloo: Sustainable Freight in Central London
October 2023
Sustainable Freight in Central London: Waterloo Masterplan
May 2023
How to Support a Micro Logistics Hub in your Borough
A Guide for Local Authorities
Waterloo Station Freight Hub
Unlocking the logistics potential of a central London station
Shared E-Cargo Bike Scheme in the London Borough of Islington
Helping local businesses to deliver goods sustainably
London Light Freight Walking Trial
Delivering to Fitzrovia's businesses by low-emission e-walker
Waterloo Freight Hub: Peter, Lord Hendy of Richmond Hill Chair of Network Rail (full video)
SGL Kerbside Management Trial - LB Lambeth Virtual Loading Bays
SGL Kerbside Management Trial - CoL Virtual Loading Bay
SGL Kerbside Management Trial - LB Richmond Virtual Loading Bay
SGL Kerbside Management Trial - LB Camden Kentish Town Road Virtual Loading Bay
SGL Kerbside Management Trial - LB Camden Morwell Street Virtual Loading Bay