Marylebone Low Emission Neighbourhood

The Marylebone LEN is a partnership between Westminster City Council and local stakeholders, including businesses, landowners and residents, with many of the core projects led and delivered by its stakeholders.

Cross River Partnership (CRP), is providing programme management for the Marylebone Low Emission Neighbourhood (LEN).  The programme is delivering a range of interventions aimed at tackling air quality, with full details on the LEN website

Jointly working with Marylebone Low Emission Neighbourhood (LEN) stakeholders, CRP is also delivering a programme focused on reducing emissions from freight, and smart delivery and servicing activity in the area.

Smart deliveries and servicing initiatives delivered by CRP:

  • Enhancing business engagement activities – promoting improved approaches to delivery and servicing, and providing a directory of green suppliers. Marylebone LEN businesses can begin to make cost savings and work towards improving air quality through signing up to a preferred supplier scheme in the free-to-join West End Buyers Club.
  • Smarter delivery management – helping businesses identify relevant actions to reduce the impact of deliveries using the deliverBEST online tool.
  • Redirect personal deliveries –  encouraging people to receive deliveries nearer home rather than in the workplace using ClickCollect pick up points.

Other initiatives being delivered:

  • Urban realm project management and stakeholder engagement – The network of streets in Marylebone are some of London’s most distinguishable. CRP leads the project management for the design feasibility and stakeholder engagement of the LEN urban realm improvements, focussing on designs that enhance the pedestrian experience.
  • Emissions based parking – a pilot scheme to encourage the use of existing EV charging points.
  • Electric vehicle charging – an on-street EV charging scheme that can be used by local residents and visitors.
  • Anti-idling programme –to encourage drivers to switch-off their engines when stationary.
  • Improving how taxi drivers locate available taxi ranks via the ParkRight smartphone app.
  • Improving air quality near schools – hosting Play Street events and a hands-on school engagement programme for pupils.

CRP activity in the LEN

Online business tool ‘deliverBEST’

Businesses can complete the non-technical questions relating to three air quality issues. Based on the information supplied, the tool instantly provides a concise list of actions appropriate to factors such as business location, sector and tenancy type. The business can then make an informed decision as to what they need to do next to reduce emissions.

Throughout 2017 CRP has been proactively engaging with MLEN businesses by identifying those that could benefit from the services, demonstrating potential cost savings and working towards improving air in the area. This work will continue throughout the remainder of the programme.

If you would like your business to be evaluated please contact Tom Linton-Smith –


Anti-idling programme

CRP produced a video for the LEN anti-idling programme, busting the myths about vehicle engine idling, highlighting the damaging health impacts and making the case for positive behaviour change.

CRP Team members

Tom Linton-Smith

Deliver London Project Manager

Project stats

Estimated emission decrease of NOx in the diesel surcharge area
Air Quality Action Days held in the LEN so far
Schoolchildren in the LEN participated in Air Quality lessons
14 charging points have been provided in the LEN

Project partners


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